.
Copyright © 2004, O'Keefe Publishing, Inc. Reproduction in whole or in part of any text, photography, graphics or illustration is prohibited. .
.

Course Feature

.


If you want customer service...
...Play Saddleback!

By Gern Blaanston
GOLFViews Special Assignment Writer

Ever been to Firestone? If so….it must have been to play Saddleback Golf Club, voted the 2003 Golf Course of the Year. If not…you really need to add it to your list of golf destinations. Now there are even more reasons to make the short trip with your clubs in the trunk whether you're a first-timer or Saddleback regular in the making. It's only 25 minutes north of the Denver-Metro mayhem so all you need is a tee time and you're on your way!

Saddleback Golf Club is one of the newest courses on Colorado's Front Range, however, it is already a "Classic" in the making. Saddleback is golf course architect Andy Johnson's first Front Range design, and he has achieved his goal of creating an "old-school" course with modern-day challenges. As Johnson puts it, "The Saddleback site rekindled my nostalgia for the good old days and I had an opportunity to create a core golf course." And "core" it shall remain. Saddleback will have some limited residential development on the first three holes, but the rest of the course will remain untarnished by housing or apartments. To those of us who find golf is a chance to "get away from it all," it's refreshing to find a course that is working to keep us away from it all.

The course itself it truly refreshing in it's design. The holes are routed with minimal distance from the greens to the ensuing teeing grounds, making Saddleback one of the few recently-built championship courses that is truly "walkable" by all players. But "walkable" doesn't mean "short" - Saddleback is over 7000 yards from the back tees. However, there are five sets of tees making the course equally challenging and enjoyable for players of all abilities. And "enjoyable" seems to be a consensus review by players. Head PGA Professional Ray Fielder acknowledges that the most popular comment he receives from players coming in off the 18th green is, "I can't believe how much fun this course is to play."

Fielder suspects that it is a combination of elements that makes Saddleback Golf Club such an enjoyable experience, with the final four holes being the kicker. "The last four holes are phenomenal," explains Fielder, "They really make for a great finish." And with Tracy Richard (President of the Rocky Mountain Golf Course Superintendents Association) at the helm, the course is always in tremendous condition.

But quality of your experience out at Saddleback is not limited to the quality of the course. Fielder, who received the Colorado Section PGA's Bill Strausbaugh Award, was recently featured in PGA Magazine for the outstanding customer service offered at Saddleback. Fielder was caught "red-handed" going out on the course and thanking golfers for playing and getting feedback about their experience. Golfers who saw his official cart approaching thought they were going to get the "pace of play speech" &endash; and instead got a hand shake, a "thank you," and even a sleeve of balls. When's the last time the head pro at a golf course sought YOU out?…I thought so.

Despite it's "nostalgic" feel, Saddleback is a contemporary leader in the Colorado golf scene, especially with its programs. Saddleback was one of the first facilities to introduce the Link Up 2 Golf program through the PGA's "Play Golf America" promotion. This will be Saddleback's third year of offering this educational program, and they have contracted teaching professional Kit Sutorius to head up the exciting curriculum. For more information and schedules, visit www.saddlebackgolf.com.

Another ground-breaking concept was introduced at Saddleback last year to get the whole family involved. They created a "kids" course right on the championship course with a "kid-friendly" format in mind. By mowing out special shortened tees and creating a kid's scorecard (not to mention special rates for kids) Saddleback has created a unique opportunity for juniors to have fun and learn the game. It's a great environment to teach kids the game of golf, and all the life-long lessons such as honesty and integrity that go along with it.

By the time the kids are worn out at the end of the week, couples can leave them at home and join the "Swingers Club" on Friday afternoons this summer. This program is for couples who like to mix social fun with a little golf! This, and the other new programs, are many of the reasons why Saddleback's Men's club is already over 200 members strong, and their Women's Club has over 50 members.

There are a lot of reasons golfers come (and return) to Saddleback Golf Club, but let's not forget the number one reason….the golf. How about those final four holes for a finish?

Hole 15: 484-yard par 4 from the tips with a pot bunker in front of an elevated green with a hazard on the right. You have to fly the bunker and stick the green from a long way out.

Hole 16: This is the Saddleback "signature" hole. This short par-4 is the ultimate risk/reward hole - the hole wraps around a lake to the green that sits on a peninsula. You can safely go around the lake...but you can reach the green from the tee over the lake. Just don't miss...or you'll be hitting three off the tee.

Hole 17: This par 3 plays slightly uphill at 200 yards from the tips to the center of the green. The green, however, is long...the hole location could change the playing length two to three clubs-worth on a given set of tees, but the creek running along the right side is always reachable. Fielder admits that even he'd "take a three on that hole anytime!"

Hole 18: Hope you still have a little left in your bag for this 600-yard par 5 that takes you uphill to the clubhouse. Watch out for the hidden lake on the left, and be careful not to shoot at the wrong green! You'll see the 9th green before you see the 18th, as they both share a huge bunker.

The true finish of the round, however, is sitting on the clubhouse patio with a tall, cool beverage taking in the view of the entire Front Range. Saddleback ownership partner "Whitey" O'Malley made certain of that. "We moved the club house to the highest point on the property because I want to see the mountains when I'm sipping on a cold one." O'Malley's three partners, Vern Hamilton, Troy Weidner and Jeff Wickre were all hands-on as well, which explains how the project grew from the initial plans to what it is today. "We ended up moving two to three times more dirt than originally planned...as the whole project progressed we ended up 'Super-sizing' it." The latest project that Vern and Troy completed was a lakeside gazebo that sits below the pavilion and looks out over the front range. Can you say weddings!?

The price to play, however, is still the "value meal" - just $28.00 on weekdays. $35.00 are the green fees on weekends. The weekend pace of play last year averaged just under 4 1/2 hours - a near miracle these days in the public golf forum. Amenities include a Tournament Pavilion equipped with a state-of-the-art scoreboard, lighting, and sound system that is also available for weddings and receptions. And the pride of Saddleback is their customer service which they make a number one priority. As Fielder puts it, "Our customer service is what really puts us above the other golf courses these days."

Call Saddleback Golf Club at 303-833-5000 for 7-day advance tee time reservations.

www.saddlebackgolf.com



.
.
P.O. Box 620999
Littleton, Colorado 80162
Phone: 303-797-8700

Fax: 303-797-1119

publisher@golfviews.com